Transparency and Trust at the Forefront with Dukal’s New Customer Dashboard


Transparency and Trust at the Forefront with Dukal’s New Customer Dashboard 

Well before congested ports began to snarl supply chains and upset global markets, Dukal has been committed to providing partners with the highest level of transparency and trust. Through technology investments and supply chain strategy, Dukal is offering customers real-time data on order shipment, delivery, and status – all through a new e-commerce experience. 

In this article we will cover: 


We understand your work is dependent on having what you need, when you need it. That’s why we’re providing customers with digital solutions and self-service tools to improve operational efficiency across healthcare supply chains. 

Dukal partners can now benefit from the convenience of e-commerce, which many have come to expect in their own consumer purchasing experiences.  


A new customer dashboard  

A seamless, easy-to-use dashboard enhances trust, traceability, and accountability with the ability to see pricing, create favorite lists, track orders, print invoices, and easily reorder products.  


Seamless digital experience 

Through Product Information Management (PIM) solutions, information is easily disseminated across all customer touchpoints to provide the most up-to-date product information.  

Information at a Glance

Product features, packaging information, specifications, and related digital assets are now accessible on product pages, along with product photography. Product literature is now a click away, including: 

  • Safety data sheets 
  • Catalogs 
  • By market sheets 
  • Sell sheets 


Personalized customer service  
While empowering our partners with increased self-service opportunities, we are equally committed to offering the highest level of customer service.  


Connect with our team to request a login and experience Dukal's new customer dashboard

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