The cultivation of trusted partnerships drives our everyday actions.
Our Customer Experience
While Dukal invests in industry leading products, we are equally focused on providing the highest level of value throughout the entire customer experience. We strive to be a trusted supply partner, so healthcare professional can focus solely on the well-being of patients.
Customer Service
Flexibility and experience to respond specifically to each customer's need or requirement
Distribution Center & Logistics
Ability to support different sizes of both customers and orders
Inventory Management
Dukal protects your inventory through transparency and trust
Customer Service
Dukal provides full transparency from purchase to delivery. Well-versed in every product, our customer service team has the flexibility and education to respond specifically to each customer need or requirement.
Distribution Center & Logistics
With East and West coast distribution centers, and a combined size of 350k sq feet, all U.S. customers are within 3 to 5 days of ground transportation, and our team has the ability to ship orders within 24 hours.
Dukal has the capability of delivering products via multiple modes of transportation.
Ocean container or air shipment directly from factory to customer.
Dukal's ability to consolidate products from multiple factories in one ocean container, helps drive down healthcare costs.
Full truck load, LTL, or small parcel.
Dukal has the ability to support different sizes of both customers and orders.
Inventory Management
Dukal protects your inventory. Through transparency and trust, we are working to ensure a resilient healthcare industry.
> We develop collaborative forecasts and safety stock programs
> We have a robust disaster recovery plan
> We provide regular and transparent inventory status updates
Our redundant sources of product and two warehouses provide recovery plan options to continue operations and inventory, even in times of crisis.
Interested in Partnering with Us?
Get in touch for more information.